Fast Shipping & Delivery
| SHIPPING METHOD | ESTIMATED DELIVERY TIME | PRICE |
|---|---|---|
| Standard Shipping on orders under $150 USD | 5-7 business days | $4.95 USD |
| Standard Shipping on orders $150+ USD | 5-7 business days | Free |
| Express Shipping USD | 2-3 business days | $25 USD |
| Express Shipping on orders $250+ USD | 2-3 business days | Free |
| Standard International Shipping | 7 - 15 business days | $75 USD |
We offer both domestic & international shipping plus local pickup If you live in the Jacksonville, FL area.
Unless specified your order will ship Standard Shipping via USPS. Shipping notifications are sent out via email and/or text messages. All orders are processed within 1 - 3 business with the exception of pre-ordered items. If you don't receive your shipping confirmation in your inbox, please check your spam folder.
• We strive to process all orders within 24 - 72 hours with the exception of weekends, holidays, back-ordered and pre-orders.
• Overnight & Priority shipping may be available depending on the item's availability, each product page will have estimated shipping times.
• We typically use USPS as our primary shipper and occasionally UPS, FEDEX or DHL.
• Please allow up to 2-3 weeks for international orders to arrive depending on the destination and customs. (We are not responsible for shipping delays due to customs.)
• If you need to track an existing order please see your email or text alerts for tracking information. We give you the option of insuring your valuable goodies with very affordable shipping insurance.
• We typically use USPS as our primary shipper and occasionally UPS, FEDEX or DHL.
• Please allow up to 2-3 weeks for international orders to arrive depending on the destination and customs. (We are not responsible for shipping delays due to customs.)
• If you need to track an existing order please see your email or text alerts for tracking information. We give you the option of insuring your valuable goodies with very affordable shipping insurance.
Let's face it, on rare occasions packages get lost or stolen but no worries we've partnered with Route backed by the renowned Lloyds of London. to cover any loses. The insurance fee is 1% of the order total, a small investment to ensure peace of mind from thieves & porch pirates.
If shipping insurance is declined and the tracking information on your order states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
